Quotations and scope
Projects are delivered according to the services, deliverables, price and timeline stated in an accepted quotation. New functionality, extra pages, additional revisions or changes outside the accepted scope may be quoted separately.
Customer responsibilities
Customers must provide accurate information, lawful content, approvals and access reasonably required to complete the work. Delays in receiving these items may affect delivery dates.
Payments
Payment stages and due dates are stated in the applicable quotation or invoice. Online transactions are processed by the selected third-party payment provider and are subject to that provider’s security requirements, fees and terms.
Third-party services
Domains, hosting, email, plugins, payment gateways and other third-party services remain subject to their providers’ availability, fees and terms. Digit Edge will explain recurring third-party costs included in or excluded from a quotation.
Registration and compliance support
Digit Edge provides administrative and document-preparation assistance. CIPC registrations, B-BBEE certificates and other official records are approved or issued by the relevant authority or authorised provider. Approval cannot be guaranteed.
Launch and support
Final launch follows reasonable testing and customer approval. Ongoing maintenance and support apply only where included in the accepted quotation or an active care plan.
Contact
Questions may be sent to info@digitedge.co.za or 068 954 1418.